Customer Success Manager, Qsight

Job description

Overview: Guidepoint’s Qsight group is a high-growth division of Guidepoint focused on building market-leading data intelligence solutions for the healthcare industry. Operating like a start-up within a larger company, Qsight works with proprietary data to generate actionable insights for the world’s leading institutional investors, medical device, and medical aesthetics companies. Guidepoint is seeking a Client Success Manager to own and proactively manage a portfolio of investor and corporate clients within our Medical Device segment. This role is ideal for someone with a strong Customer Success or Account Management foundation who thrives in environments where not everything is fully built yet—and sees that as an opportunity to make a meaningful impact. This is a remote role (U.S.-based) with ET working hours. What You’ll Do: - Own a portfolio of highly transactional, institutional investor and corporate clients, serving as their primary point of contact and trusted partner - Contribute to broader Qsight business initiatives as needed, including supporting adjacent segments such as Medical Aesthetics and performing light data analysis to help inform client strategy - Develop a d...