Patient Services Advocate (PSA) - Full-Time - Beach/Hodges

Job description

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our urgent care locations offer easy online scheduling in addition to walk-in and call-ahead options. Over the past 20 years, we have grown steadily across Florida, expanding access to care for the whole family near home, work, and play. That's everyday healthcare made even easier. POSITION SUMMARY: What you’ll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out. This includes: What you’ll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years’ experience in a medical front office or customer service...