Front Desk Clerk

Job description

Front Desk Clerk Department: Guest Services: Employment Type: Seasonal - Full Time Location: Fairbanks Princess Riverside Lodge: Description: Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. RESPONSIBILITIES: - Performs a variety of moderately difficult customer service tasks. - Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales. - Assists customers, employees, and management and responds to queries. REQUIREMENTS: - Must pass a pre-employment background check. - Minimum age of 18 years is required to reside in company housing, where available. - Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status). KNOWLEDGE, SKILLS, & ABILITIES: - Ability to organize and prioritize w...