Executive Housekeeper

Job description

Executive Housekeeper Your team is the reason most guests choose to stay in our hotels – they provide exceptional housekeeping services, keeping the public areas and the guestrooms shining! You are the Executive Housekeeper and all those employees who wash the linens, polish the floors and make the beds are your team! As their leader you ensure that guests are taken care of by a caring, well-trained and highly motivated staff. In the role of Executive Housekeeper , you will: - Be the Business Manager – you will oversee all aspects of the Housekeeping Department in order to ensure quality guest satisfaction, high employee engagement and operational efficiency. As the leader of this department it is up to you to create an atmosphere where a diverse team of people are engaged and thrive. - Be the Leader – it is your job to ensure the safe and smooth operation of the laundry as well as all those areas occupied by the guests, establishing policies and procedures which meet and exceed brand requirements and then training your staff so that they offer impeccable service and understand the true meaning of “clean”. - Be a Financial Guru – you will be very involved in the budget process and...