Head of Customer Success

Job description

Smart Electric Vehicle Charging Solutions. That’s the business we are in! GreenFlux offers a cloud-based charge point management SaaS solution. This software platform connects Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs – offering charging services to EV drivers) and enables them to successfully launch their businesses. With its offering, GreenFlux plays a pivotal role in facilitating the uptake of electric mobility and the renewable energy revolution. To keep up with the rapid market and business expansion and to support the company’s dynamic growth, we are looking for new ambitious colleagues. GreenFlux is part of DKV Mobility Group, a major European Mobility company, and we play a leading role in the transition towards sustainable mobility for our ‘own’ customers and those of the Group. Requirements: The job: As Head of Customer Success, you'll play a pivotal role in ensuring our customers realize the full value of GreenFlux solutions. You will develop and lead the CSM team and be responsible for maximizing customer satisfaction, retention, and customer value. This is a hands-on leadership role blending strategic thinking, direct customer engagement, te...