BT Business Sales Team Leader

Job description

Job Req ID: 59160 Posting Date: 26/05/2026: Function: Sales & Commercial: Location: Belfast - Telephone House: Salary: Competitive: About the role: In this role, you’ll support a team of business sales advisors to be the voice of BT for our small and medium business customers – building genuine connections and providing solutions that make a real difference to their success. You will advocate that every conversation matters; whether responding to an inbound enquiry or reaching out as part of an outbound campaign, you’ll take the time to ensure that everyone understands each customer’s needs and challenges before recommending the right BT or EE Business products for them. You’ll combine your natural communication skills with your existing sales experience to identify coaching opportunities, to drive improvements, and deliver results that meet – and often exceed – your targets. Above all, you’ll ensure every interaction is a positive one, creating a colleague and customer experience that reflects BT’s reputation for trust, expertise and innovation. You’ll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Th...