RECEPTIONIST

Job description

Description Dermatology Solutions Group, LLC (“DSG”) provides professional management services to Southeastern Dermatology Group, P.A. (“SEDG”), a medical practice headquartered in Panama City, Florida with locations throughout the Southeast. SEDG has a professional team of physicians who are trained in the medical and surgical sub-specialty of dermatology. PURPOSE: The Receptionist serves patients and visitors by answering phones, assisting patients with registration and intake, and scheduling appointments. This position reports to the Office Administrator. SERVICE ORIENTATION: This position is patient focused with the objective of ensuring positive patient experiences and outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. - Notes patient arrival in Practice Management System (eClinical Works). - Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. - Prepares Encounter Forms prior to patient’s appointment. - Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management...