Hotel Guest Service Manager

Job description

Company Description We are looking for a Guest Service Manager to join our TRIBE as we launched our first TRIBE Hotel into the London market in the Summer of 2022. Conceived for a new type of traveller, it’s all about the mix. Unapologetic modern designed hotels that confidently mix n’ match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and fun place for a high-end experience at a fair price. Finally, a place that gives you everything you need and nothing you don’t. We are looking for someone who’s curious, caring and conscious attitude will play a crucial part in curating the TRIBE experience, which is defined through its authenticity and obsession in making sure everything is as seamless and functional as possible to make life that bit easier. Job Description: What you’ll do…: - Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless TRIBE experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. - Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, co...