Customer Service and Admin Consultants

Job description

Join a winning team AIA Health is an award-winning health insurance company that protects and rewards, rated #1 Best Health Insurance Provider 2022 -2025 by ProductReview.com.au. Our AIA Health members enjoy increased benefits, discounts and rewards through AIA Vitality, our science backed health and wellbeing program which supports members to make healthier lifestyle choices by rewarding healthy behaviours. We have a number of opportunities available for Customer Service and Admin Consultants to join AIA Health. We have contract roles available with immediate starts, so those on WHVs are encouraged to apply. You will be responsible for delivering quality service by assisting with technical duties including administration, finance operations and campaign fulfilment. The responsibility also extends to assisting with overflow activities, supporting the wider Member Experience Team including, but not limited to; calls, servicing tasks and ancillary claims). This role operates as part of the broader Health Member Experience Team to ensure exceptional service standards are consistently met. To do this successfully you will: Record all member information and correspondence in appropriate...