Server-Part Time-Elements Casino Chilliwack

Job description

Position Summary Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all polices and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members. Key Accountabilities: - Greets guests by name wherever possible - Escorts guests to a table when applicable; presents menus; informs guests of daily specials - Explains how various menu items or beverages are prepared - Takes the guest orders; makes recommendations - Serves the guests; checks to ensure satisfaction - Prepares food and beverages if applicable - Resolves guests issues or asks management for assistance - Presents bill upon request; takes payment in the absence of a cashier - Cleans table s or counters; removes dishes; re-stocks where applicable -...