Customer Service Rep(02935) - 9785 Hayden Dr.
Domino's · Mascoutah, Illinois, US
Job Description We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the fir...
Job description
Job Description We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. - Answer incoming phone calls promptly and professionally - Take accurate food orders and input them into our ordering system - Process cash and card transactions efficiently - Provide exceptional customer service, addressing inquiries and resolving issues - Assist in pizza preparation as needed - Maintain a clean and organized work environment - Collaborate with team members to ensure timely order fulfillment - Handle multiple tasks simultaneously during busy periods - Lift and move items weighing up to 25 lbs. - Adhere to all company policies and food safety regulations Qualifications: - Excellent phone communication and customer service skills - Ability to take accurate orders and handle cash transactions - Basic computer skills and familiarity with point-of-sale systems - Strong multitasking abilities and efficiency in a fast-paced environment - Flexibility to work vario...