Customer Service Specialist - TS/SCI w/Poly

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Contact Center Skills: Computer Literacy, Customer Relationships, Customer Service, Learning Quickly, Reliable Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Customer Service Specialist II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting our client. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter. Our work depends on Customer Service Specialist II joining our team to provide support via the telephone, chat, and/or email to our customers and/or technicians to ensure tickets are tasked and routed to the correct queues. Validates work request for completeness, accuracy, compliance to established standards. Verifies appropriate work authorization has been obtained by the client and c...