Product Marketing Manager
Genesys · Toronto, Ontario, CA
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
Job description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Role Overview: Drive how AI-powered workforce engagement capabilities are brought to market, shaping how organizations improve employee productivity, optimize workforce performance, and deliver more human customer experiences. This role sits at the intersection of product innovation and market execution, influencing how enterprise customers adopt and scale Genesys Cloud solutions. At Genesys, we are advancing customer and e...