Assistant Operations Manager

Job description

Benefits: We Empower the Fighting Spirit in You! The Assistant Operations Manager is the primary lead for the club’s front-end experience and "back office" administration. You will ensure every member is greeted with energy, while simultaneously managing the detailed systems, inventory, and financial reporting that keep the gym running smoothly. - Bonus based on performance - Competitive salary - Free uniforms - Health insurance - Opportunity for advancement - Training & development - Wellness resources What We Offer: Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees) Growth: Tuition assistance and opportunities for career advancement Perks: Free uniforms, employee discounts, and wellness resources - Competitive Salary & Performance Bonuses Key Responsibilities: Front-End & Member Experience: First Impressions: Greet all members, manage guest check-ins, and ensure the lobby remains professional and clutter-free. Problem Solving: Resolve member concerns and billing issues professionally within company parameters. Service Excellence: Oversee the front desk, kids club, and juice bar to ensure all staff follow safety and service protocols. Operations...