Automotive Service Advisor

Job description

Job Description Berman Star Nissan of Niles is looking to add a Service Advisor to join our growing team! Job Title: Automotive Service Advisor: Location: Berman STAR Nissan (Niles, IL) Schedule: Full Time: Compensation: $115,000+ annually (commission position): Why Join Us?: - Competitive PTO - Multiple low-cost medical insurance options + free telehealth - Affordable dental, vision, and life insurance - Short-term and long-term disability coverage - Paid training - 401(k) retirement savings plan - Employee discounts on service and vehicle purchases - Clear opportunities for career advancement What You’ll Do: - Greet customers promptly and professionally upon arrival - Gather customer and vehicle information - Listen to customer concerns and accurately document service needs - Recommend maintenance based on vehicle age, mileage, and history - Prepare accurate estimates for labor and parts - Keep customers updated on repair status and timelines - Clearly explain completed work and associated costs - Coordinate service appointments and ensure timely completion - Work closely with technicians, parts staff, and team members to ensure a smooth workflow Qualifications: If you’re custome...