Attendance Manager, Operations Administration

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: This job is a member of the Operations Administration team within the Customer and Operational Excellence organization supporting Airports, Contact Centers, and Inflight Dining Operations. As part of this centralized team, you will lead transformative initiatives that strengthen workforce reliability and elevate customer service by fostering a culture of accountability and supportive engagement. Apply structured planning and advanced analytics—including AI-driven methodologies—to optimize attendance management and lost time processes, while driving continuous improvement through innovative, centralized strategies. Grow your career through engagement with stakeholders across our Skyview campus, including Operati...