Fuel Desk Operations Coordinator

Job description

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization. OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016! As a Fuel Desk Operations Coordinator, you will be responsible for handling the daily operational tasks for the Fuel Desk Department. You will maintain client relationships and provide ongoing education and customer service. Responsibilities: - Manage a portfolio of fuel clients focusing on fuel card usage and growth - Provide industry leading customer support and troubleshooting - Develop client relationship to educate and inform customers of how to optimize the value of the OTR fuel program - Work with different departments to improve features and processes - Become an expert at servicing customers using our partnership platforms - Maintain current knowledge on Fuel Desk program and strategies What we look for: - Bachelor's degree in business or...