Account Representative II

Job description

Account Representative II SUMMARY: The Account Representative II is primarily responsible for expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. JOB DUTIES: - Increases revenue and profitability through generation of new business and further development of existing accounts. - Generates new leads by networking, cold calling, researching various directories and internet sites. - Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction. - Understands complex requirements from customers for preparation of customized quoting. - Delivers effective sales presentations and ensures technical requirements are met. - Assists with on-site troubleshooting of customers' concerns. - Works with and coordinates vendor resources to build relationships and support sales. - Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a bachelor's degree and three (3) to five (5) years of experience or an equivalent combination. KNO...