Care Manager

Job description

Responsive recruiter Benefits: Who We Are At Home Helpers Home Care, we provide high-quality, dependable care that allows older adults to remain safe, independent, and engaged wherever they call home. We are building a team of professionals who take ownership, communicate clearly, and show up for our clients and each other every day. About the Role We are hiring a Care Manager to own the client experience from start of care through ongoing service. This role is responsible for ensuring our clients receive consistent, high-quality care and for owning and resolving escalations end-to-end when issues arise. You will be the primary point of accountability for client satisfaction, working closely with caregivers and the office team to ensure everything runs smoothly. This is a hands-on role for someone who: - 401(k) - Competitive salary - Dental insurance - Health insurance - Paid time off - Vision insurance - takes ownership of outcomes - communicates proactively - follows through until problems are fully resolved Key Responsibilities: - Own the client experience from onboarding through ongoing care - Conduct new client assessments and develop care plans - Own all client escalations fr...