Courtyard Boise Downtown Front Desk Agent

Job description

Description Experts in the art of hospitality, Courtyard by Marriott and the Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Front Desk Agent at Courtyard, you’ll deliver personalized service with poise and professionalism, setting the tone for a seamless and elevated guest experience. - Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. - Warmly and professionally welcomes all guests. - Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. - Treats requests with professionalism, tact, and a courteous manner. - Ensures prompt delivery of final bills to guests. - Ensures the lobby and shared areas are neat and orderly. - Keeps updated knowledge of hotel policies including room rates, discounts, special offerings, and community events. - Maintains knowledge of upcoming events, local area, and hotel offerings. - Perform other job-related duties as assigned. Requirements: - Must have excellent English communication skills and be able...