Front Desk Agent-Weekends Required-2nd/3rd shift

Job description

Front Desk & Guest Care Associate Pay Range: $16–$17.50/hour Do you love connecting with people and creating memorable experiences? At Concord Hospitality, our Front Desk team is the heartbeat of the hotel — the first to welcome guests and the last to leave a lasting impression. If you’re proactive, friendly, and thrive in a role where no two days are the same, this is the opportunity for you! We’re looking for individuals with a passion for hospitality, a natural ability to engage with others, and a strong sense of responsibility. In return, you’ll join a company culture that values respect, teamwork, and fun. What You’ll Do: As a Front Desk or Guest Services Clerk, you’ll be the face of the hotel, ensuring every guest feels cared for: Greet and assist guests with efficiency, warmth, and professionalism. Maintain the highest level of service and hospitality throughout each interaction. Resolve guest concerns quickly and ensure complete satisfaction. Accurately post charges, handle payments, and follow all cash-handling procedures. Manage guest mail and messages with professionalism and discretion. Stay knowledgeable about our hotel brand, programs, and special offers. Communicate...