Customer Service Representative / Storeperson

Job description

About The Role We are looking for a proactive and customer-focused individual to join our Steelforce Express Yatala branch. This is a varied role that combines customer service and warehouse support, ideal for someone who enjoys working in a fast-paced environment and being hands-on when required. Working closely with customers, operations, and the warehouse team, you will play a key role in ensuring a seamless experience from initial enquiry through to order fulfilment and delivery. This position will be responsible for a variety of duties including: - Respond to incoming calls and customer enquiries in a timely and professional manner - Prepare quotations and manage orders through to accurate picking, packing, and on-time delivery - Build strong relationships with customers and provide value-based solutions - Liaise with internal teams to ensure customer requirements are met - Assist with picking, packing, and preparing orders for dispatch - Maintain a clean, safe, and organised work environment About your experience: We are seeking a team player who thrives in a busy, customer-focused environment and is equally comfortable supporting operational tasks when needed. You’ll be a pr...