Account Representative

Job description

Essential Job Functions: - Works directly with client on conflict resolution as issues arise. Ensures that client issues are dealt with in an efficient manner. - Works with account manager to process invoices and account receivables for the account. - Works closely with the project team in order to maintain a continuous knowledge of the account status at all times. - Ensures that all processes and procedures are followed and work toward process improvement - Communicates all aspects company capabilities and service to the client. - Report analysis, trending and corrective actions - Other duties as assigned Other Skills & Abilities: - People skills required in order to create, maintain and enhance relationship with customer - Extremely detail oriented - Technical competence (excel, word, power point etc.) - Motivated, goal oriented - High level of initiative and work well in a team environment - Excellent written and oral communication skills - Handles stressful situations and deadline pressures well - Plans and carries out responsibilities with minimal direction Physical Requirements: - Talking, hearing and using hands to operate computer equipment - Vision abilities required by th...