Client Service Representative

Job description

Responsive recruiter Benefits: Maid Right seeks a Customer Service Representative, who drives sales by effectively booking estimates and one-time cleanings while delivering excellent customer service to existing customers. They can also be cross-trained to serve as an estimator or field manager. Responsibilities: Customer Service Administrative: Requirements: - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Flexible schedule - Paid time off - Training & development - Respond to and handle incoming telephone calls and web leads - Sell Maid Right services by phone to potential customers - Schedule estimates - Make back-marketing phone calls to re-engage customers - Maintain Social Media postings on Facebook, Instagram and other outlets - Increase the customer base to meet monthly standards - Meet or exceed quarterly and annual sales goals - Document and maintain all incoming calls from prospective customers and overall master records - Scan and maintain files on all estimates - Send thank you and/or welcome letters to franchisee prospects and after estimates - Phone, computer and communication and organizational skills - Excellent interpersonal skills -...