RYA Station Agent

Job description

The Station Agent will ensure efficient, safe, and effective operations of the North Hangar passenger operations and ensure the Ryan Air flight schedule is followed to enable effective passenger travel. Responsible for maintaining Ryan Air customer service standards. Assist in charter operators and client services. Maintain a clean and orderly facility suitable for passenger comfort. Coordinate vehicle and facility maintenance needs with the Director of GSE-F. Ensure passengers are checked in, and baggage is weighed appropriately. Load Ryan Air aircraft with freight and mail. Escort passengers to and from aircraft. Supervises the staging of flight loads. Assists customers with shipping, receiving, or locating their freight orders either in person or on the phone. Ensures that the proper processes are utilized to accept, store, and handle mail and freight Ensures that all mail and freight received is accurately processed, including input into TakeFlite. Ensures that an on-hand reconciliation is completed daily. Ensures that backhaul mail and freight is delivered to either the post office or mainline carriers in a timely manner. Responsible for maintaining ramp, mail, and freight sto...