Scheduling Coordinator
East Midlands Shared Services · GB
Organisation: Leicestershire County Council Work Location: Customer Service Centre, County Hall, Glenfield, Leicestershire, LE3 8RA Salary: £26,832 - £28,146...
Job description
Organisation: Leicestershire County Council Work Location: Customer Service Centre, County Hall, Glenfield, Leicestershire, LE3 8RA Salary: £26,832 - £28,146 per annum (pro-rata for part-time) (Pay award pending) Working Hours: 37 hours per week Contract Type: Secondment: Closing Date: 22nd April 2026: Interview Date(s): TBC: Are you a highly organised and analytical professional looking to make a real impact in service delivery? Leicestershire County Council is seeking a proactive Scheduling Coordinator to join our Adults & Communities department within the Customer Service Centre (CSC); to cover maternity leave. About the Role: As Scheduling Coordinator, you’ll play a pivotal role in planning, forecasting, and optimising staff resources to ensure the CSC meets performance targets and delivers exceptional customer service. Working closely with Team Leaders, Managers, and external system providers, you’ll manage rotas, monitor real-time adherence, and support workforce management tools such as Peopleware and Anywhere365. Main duties and responsibilities: For information on our approach to the recruitment of ex-offenders, please see our policy statement . - Develop and maintain effe...