Patient Hub Coordinator FT 7 PM to 7 AM - 3 days per week

Job description

Job Summary: The position of the Patient Hub Transfer Coordinator is to be first point of contact for all external requested transfers coming into Pipeline Health’s Hub Transfer phone line and facilitates a timely transfer based on the adherence of transfer processes and escalations. The Patient Hub Transfer Coordinator works closely with the remote Utilization Review (UR) Nurses to assure the patient meets inpatient status prior to accepting the transfer. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Essential Functions: - Obtain warm handoff with off going shift following up immediately with any open task/transfer duties. - Assure transfer phone line is answered immediately when a call comes in. - Check message line after every transfer call complet...