Business Office Administrator

Job description

Overview The Business Office Administrator provides essential administrative and operational support to the Inwood Management team at Western Kentucky University. This role ensures efficient coordination of work orders, staff schedules, communications, and departmental records to support a clean, safe, and well-maintained university environment. Responsibilities: - Manages daily office operations, including answering phones, emails, and walk-in inquiries - Maintains organized filing systems (digital and physical) for maintenance and custodial records - Prepares reports, correspondence, and departmental documentation - Receives, logs, and tracks maintenance and custodial work requests using the StarRez CMMS (as needed) - Assists with the prioritization and dispatch of work orders to appropriate staff as needed - Assists with monitoring completion status and follow up to ensure timely resolution - Supports onboarding and administrative processing for new hires - Tracks inventory levels for custodial supplies, tools, and equipment - Assists with ordering materials and coordinating deliveries - Maintains vendor contact lists and supports procurement processes - Communicates with accoun...