ServiceNow Architect
Uniphar Group · IE
ServiceNow Architect Permanent Full Time Role Can be based in either Ireland or UK Key Responsibilities: - Define and maintain the overall architecture of th...
Job description
ServiceNow Architect Permanent Full Time Role: Can be based in either Ireland or UK Key Responsibilities: - Define and maintain the overall architecture of the ServiceNow platform. - Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). - Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. - Collaborate with stakeholders to gather requirements and translate them into scalable solutions. - Ensure platform governance, security, and performance best practices are followed. - Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). - Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). - Provide technical leadership and mentorship to ServiceNow developers and administrators. - Conduct architectural reviews and ensure alignment with enterprise IT strategy. - Stay current with ServiceNow releases and recommend adoption strategies. Required Skills & Experience: - Proven experience as a ServiceNow Architect in enterprise environments. - Deep understanding of ServiceNow platform capabilities...