Administrative Support 09
St. Joseph's Healthcare Hamilton · Hamilton, Ontario, CA
UNIT PROFILE The Virtual Urgent Care program will serve patients in Ontario West and providing same or next day virtual access to patients who either don’t h...
Job description
UNIT PROFILE: The Virtual Urgent Care program will serve patients in Ontario West and providing same or next day virtual access to patients who either don’t have a Primary Care Physician (PCP) or can’t access PCP within the required timeframe. The model is NP led. POSITION SUMMARY: This position is responsible for performing patient registration and switchboard coverage in support of activity at the Centre for Ambulatory Health Services. Duties are performed with the highest standard of excellence in service and caring, presenting a professional demeanor at all times and are handled in accordance with hospital policies and procedures. QUALIFICATIONS: - 2-year post-secondary college diploma in Medical Office Administration from an accredited school - Medical terminology certificate - 1-year experience in a high volume, high stress area within a health care setting - Clerical testing may be required as part of the selection process - Accurate keyboarding skills of 45wpm, intermediate level - Basic skill level with MSWord, MSExcel - Demonstrated knowledge of patient registration and patient processing management systems - Excellent written and verbal communication skills - High level...