Customer Care Specialist I

Job description

Position Overview We are looking for an entry-level Customer Care Specialist with a passion for helping others and who is interested in joining our growing team and making a difference at Verra Mobility. This is not your average contact center! We take your success seriously! Our team has created a clear & dedicated training program that enables you to perfect your skills & become a universal agent. Our program is built in layers for your career growth, we want you to own it! You’re a great fit for this role if you are a motivated team player with a positive attitude, are tenacious and able to think critically through solutions, you have an empathetic nature, and believe that 80% of success is showing up. If you enjoy working in a fast-paced environment, pushing yourself to always improve and serving customers come join our exciting team! Essential Responsibilities: - As a Customer Care Specialist I you will provide customer service to rental car customers by addressing general inquiries pertaining to tolls. You will provide information or guidance to rental car customers using a positive, empathetic and professional approach - Use appropriate tools and resources to reach a complet...