Sr. Director, Inside Sales

Job description

Sr. Director, Inside Sales is a commercial growth leader responsible for owning and accelerating revenue performance across inbound and outbound appointment generation channels at Statewide, our Renuity Southwest Division. This is not a traditional contact center role. This leader will build and scale a high velocity inside sales engine that drives conversion lift, agent productivity, dialing efficiency, and measurable revenue impact. This role owns the full performance lifecycle of inside sales at Statewide — from lead intake and speed-to-lead to appointment conversion, show rate, and downstream revenue realization. The Senior Director will shape the “Appointment Center of the Future,” modernizing workflows, technology, and talent to create a scalable, data-driven revenue engine aligned to Renuity’s national growth strategy. What You’ll Do: Revenue & Conversion Performance Own Statewide sales appointment quotas and conversion KPIs. Drive measurable lift in contact rates, appointment set %, show rates, and revenue per lead. Improve dialing velocity, contact sequencing, and agent productivity. Build forecasting models that align lead flow, capacity, and revenue outcomes. Partner wit...