Analyst I Infrastructure Services

Job description

Job Description: Essential Job Functions: - Provide technical support in infrastructure services, responding to issues and assisting in tasks. - Contribute to infrastructure projects and tasks under supervision. - Participate in the monitoring and basic troubleshooting of infrastructure systems. - Work with the team to address infrastructure-related challenges and meet departmental needs. - Support the development of infrastructure documentation, including incident logs and records. - Continue to develop and enhance technical skills. - Apply problem-solving abilities to address infrastructure issues. - Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: - Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 2+ years of relevant work experience - Proven experience in infrastructure technology analysis - Proficiencies in data analysis and problem-solving - A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS C...