Risk Operations Manager – On Boarding and In Life CDD

Job description

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We’re looking for a Risk Operations Manager to lead our onboarding and ongoing Customer Due Diligence (CDD) activity. This role ensures AML and KYC requirements are met across a complex customer portfolio, protecting the business from financial crime and regulatory risk while supporting a smooth customer journey. You’ll manage the day‑to‑day operation of the CDD/KYC team, overseeing customer onboarding and ongoing monitoring. You’ll act as a subject‑matter expert for CDD and AML, handling escalations, improving processes, and ensuring decisions are compliant, well‑documented and timely. You’ll work closely with the MLRO, Risk Operations leadership and wider Risk and Compliance teams to keep policies, controls and working practices aligned with regulatory expectations. The key responsibilities of the role are as follows - Lead and manage the CDD/KYC team, including performance, capability and development. - Oversee end‑to‑end onboarding and in‑life CDD decisions, ensuring clear audit trails. - Act as a key contact for AML...