Mystery Guest

Job description

Project Overview – An Exclusive Experience Step into the world of luxury hospitality as a Mystery Guest and enjoy a unique, fully immersive hotel stay. This exclusive experience offers you the opportunity to enjoy premium services while discreetly evaluating every detail of the guest journey - from arrival to departure. Perfect for individuals who appreciate high standards, attention to detail, and refined environments. What You’ll Experience: Throughout your stay, you will naturally experience and reflect on key moments, including: To enrich the experience, you’ll be accompanied by at least one guest, allowing you to observe interactions in a natural setting. - Book your stay directly through the hotel’s official website (room-only rate). - For select locations in the Netherlands, enjoy a more personalized touch by booking via phone and capturing the interaction. - Indulge in a carefully curated Dinner, Bed & Breakfast experience. - A smooth and welcoming check-in - Relaxed bar service - A full dining experience in the restaurant - A dessert ordered via room service - A fresh and satisfying breakfast - Exploration of public spaces and overall ambiance Your Role in the Experience:...