Supervisor, Customer Experience Operations, 11:15 a.m. – 8:00 p.m. (ET)

Job description

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE: Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity. Together , we are united by a mission greater than ourselves, a purpose rooted in healing. ABOUT THIS JOB: Location : Virginia Beach, VA (on-site) Department : Global Customer Experience: Schedule : Monday – Friday, 11:15 a.m. – 8:00 p.m. (ET), On Call Responsibility Clinical Status : Non-Clinical: HOW YOU’LL MAKE AN IMPACT: The Supervisor, Customer Experience Operations supervises the daily activities of the personnel assigned to the department to ensure that our external and internal customers receive effective, efficient service through our best practices and adherence to company policies and AATB guidelines. Oversees the consignment, OEM, Emerging Business, and International programs. Provides customer service and technical support to clients. Responsible for supporting company and departmental goals through the implementation of directives, quality standards and process improvements. Your work...