Automotive Service Advisor – Volkswagen Tacoma – $61K–$100K | CSI-Based Commission Plan | High-Volume Service Drive

Job description

Description Larson Volkswagen of Tacoma is seeking a Service Advisor for a busy, established service department with strong customer retention and consistent workflow. This is a performance-driven advisory role where success depends on CSI performance, communication quality, and accurate service recommendations—not just volume. What You Can Expect: - $61,000 – $100,000 annual earning potential (CSI and performance-based) - Commission pay structure tied to RO parts/labor and CSI tier Commission Pay Plan: - 4.75% of RO parts & labor (CSI below zone) - 5.25% (CSI above zone) - 5.5% (Top 10% CSI) - Tiered CSI-based earning potential (up to 5.5%) - Consistent service volume and repeat customer base - Experienced technician and leadership support team - Advancement into senior advisor or service management roles What You Will Do: - Manage customer interactions from drop-off to delivery - Write accurate and detailed repair orders - Present maintenance and repair recommendations professionally - Coordinate workflow with technicians and parts department - Maintain high CSI through communication and transparency - Manage multiple repair orders in a structured environment What We’re Looking F...