Customer Care with Hungarian

Job description

The contract will be for a fixed period of 6 months with the possibility of extension. 🌎 Location: Full remote work ⏰ Schedule: 4 days work, 2 days off Day shift: 9:00-19:00 ( 1:30 h break) Night shift: 19:00-05:00 ( 1:30 h break) 💰 What we offer: Full remote work; Salary up to 5700 RON (fixed salary + meal card + performance bonuses); Work equipment;: Free library subscription to Bookster;: Discounts on our service for renting a car; A friendly team;: Managers who care about the welfare of our employees and help them whenever we can both personally and professionally; Opportunities for professional growth and development. 📋 Responsibilities: Contacting customers by phone or e-mail, regarding their feedback about the company's services; Resolving complaints and challenges from customers, redirecting the situation to the head of the department or another department when necessary; Improving relations with customers and their loyalty through interaction on social media channels (Facebook, Instagram); Review Hunter – searching and responding to comments or reviews posted on the internet. 💼 Requirements: No experience is required, though 6 months of experience in a similar role would b...