Claims Auditor

Job description

AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $1.8 billion of gross written premiums and employs more than 1500 employees globally. We are now looking for a Claims Auditor to join our team based out of either our London or Nottingham office. This role will be working closely with the Claims Quality Manager to enhance business performance and ensure alignment with tactical and strategic goals helping define and deliver the quality standards review and execution of risk-based claims audits, including follow up and closure of any remedial actions, and adhere to all regulatory requirements. Key responsibilities include, but are not limited to: - Participate in the execution of claim’s audits by ensuring Vulnerable Customers are correctly identified and appropriately managed, Review existing controls to ensure that these are providing sufficient assurances and identifying reoccurring themes and trends and communicating these to the relevant claim’s teams, partnership managers and committees, where necessary. - Highlight where good customer outcomes are not realised due to poor handling -...