PHL DoubleTree by Hilton Airport

Job description

Position Summary The Bar/Server is responsible for providing exceptional food and beverage service to guests in a fast-paced restaurant and bar environment. This role combines bartending and serving responsibilities, ensuring guests receive timely, accurate, and friendly service while maintaining high standards of cleanliness, safety, and hospitality. Key Responsibilities: Guest Service: - Greet guests promptly and create a welcoming atmosphere - Take accurate food and beverage orders and enter into POS system - Provide menu knowledge, including food, beer, wine, and cocktail offerings - Anticipate guest needs and ensure a positive dining experience - Handle guest concerns professionally and escalate when needed Bartending Duties: - Prepare and serve alcoholic and non-alcoholic beverages according to recipes and standards - Verify guest age and ensure responsible alcohol service - Maintain cleanliness and organization of the bar area - Restock liquor, beer, wine, garnishes, and supplies - Monitor guest consumption and follow all safety guidelines Serving Duties: - Deliver food and beverages in a timely manner - Check back with guests to ensure satisfaction - Process payments accura...