Bob Adams YMCA Customer Service Representative

Job description

Job DetailsJob Location: Lakeland, FL 33803Salary Range: $14.00 - $17.00Employment with the YMCA is contingent upon the successful completion of a background screening through the Florida Department of Children and Families (DCF) Clearinghouse, in accordance with state requirements. Applicants will be required to complete the DCF Clearinghouse process. Please review the DCF Clearinghouse FAQ for applicant-specific guidance prior to applying. DCF Clearinghouse information is available at: https://info.flclearinghouse.com POSITION SUMMARY: Delivers excellent customer service to all members, guests, and program participants. Responsible for greeting and responding to member and guest needs, promotes memberships and programs, maintaining awareness of a wide array of programmatic, scheduling and other events, and communicating the information accurately and efficiently. Maintains cleanliness and organization of the reception desk and lobby area. ESSENTIAL FUNCTIONS: 1.Provide excellent customer service to members, guests, and program participants in the YMCA and onthe phone, contributing to member retention. 2.Meet and greet all individuals entering facility. 3.Use motivational intervie...