AAC II - Scheduling

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-22388 Facility: LOC0027 - 141 Longwater Norwell141 Longwater Drive Norwell, MA 02061 Department Name: SMC Central Scheduling Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) Will serve as primary point of contact for all inbound calls to South Shore Medical Center’s Centralized Contact Center. The Centralized Contact Center is high volume, fast paced environment answering ~30,000 calls per month for all departments within SSMC. Will be responsible to perform a wide variety of functions including scheduling of patient appointments, collecting demographic information, verifying insurance information processing patient requests including prescription refills, distributing/responding to inquiries received via website and fax; and additional functions as directed. In addition to the Ambulatory Access Coordinator 1 duties described above, the Ambulatory Access Coordinator II will be responsible for: - Partnering with the Supervisor and Team Lead to assist with training and onboarding of new scheduling staff. If working in a remote posit...