Regional Manager - Consumer Direct Sales

Job description

Overview The Regional Manager – Consumer Direct Sales plays a critical role in bringing the TDS consumer value proposition directly to customers across the Spokane, WA region and surrounding Inland Northwest communities. This position is integral to the consumer sales strategy and is accountable for driving revenue growth by acquiring new customers and expanding existing relationships through TDS’s full suite of products—particularly in Out‑of‑Territory (OOT) and growth markets. In this role, you will lead and manage all in‑person, door‑to‑door sales teams supporting the Spokane regional footprint, ensuring customers experience a trusted, local, and customer‑first approach. You’ll provide strategic and day‑to‑day leadership for Consumer Direct Sales teams, partner and referral programs, and third‑party contractors, while driving market share across diverse urban, suburban, and rural communities. Success requires the ability to effectively lead remote, field‑based teams and stay closely connected to local market conditions and customer needs. You will own the performance of your region end to end—managing revenue and expense budgets, shaping compelling offers, and ensuring strong ex...