Service Delivery Project Manager I

Job description

Description Summit Broadband is a leading fiber-optics telecommunications provider in Central and Southwest Florida, delivering voice, video, data, and high-speed internet services to commercial and residential customers. We are an organization that values each employee’s contributions and encourages everyone to share their ideas. By providing superior products and exceptional customer service, this growing and dynamic high-tech company continues to stand out in the industry and is seeking a Service Delivery Project Manager I to join our team and grow with us. Job Title: Service Delivery Project Manager I Reports to: Director of Service Delivery Status: Full-Time/Exempt Location: Orlando, FL – Hybrid: requires both remote and in-office participation Position Summary: The Service Delivery Project Manager I coordinates the installation, activation, and billing of residential fiber-to-the-home builds, commercial service orders, UCaaS phone systems, and Type II circuit orders. This role manages project timelines, coordinates with internal teams and vendors, and communicates with customers to ensure the successful delivery of Summit Broadband services. The position plays a key role in e...