Customer Service Representative

Job description

Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with the option to work 7am - 4pm or 9am - 6pm. This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills. WEATHER SHIELD TOTAL REWARDS: - Competitive pay - Comprehensive benefits (medical, dental and vision) - Company paid life insurance - Company paid short and long-term disability insurance - Employee assistance program - Paid time off (accrue 40 hours per year during first year, accrue 80 hours per year starting second year) - 9 paid holidays - Paid sick time off - 401k with a company match - Advancement opportunities ESSENTIAL DUTIES AND RESPONSIBILITIES:...