Document Specialist

Job description

SUMMARY: This position is responsible for the indexing of all incoming documents to core business units of the company. Documents are received via paper, fax, and email. The incumbent must distinguish what department a document belongs to, apply proper criteria to electronically route the document into an electronic database, and initiate workflow of these documents to appropriate core business units in an accurate and timely manner. Primary contacts include other departmental personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Opens, sorts, prepares, bundles, scans, and validates/verifies physical and electronic mail for all departments daily. Determine appropriate criteria to accurately index an electronic image to initiate workflow to the proper department. Performs data entry updates to tracking log for all returned Claims issued checks. Performs computer inquires through multiple systems for other departments and verifies member coverage. Processes incoming faxes and identifies, sorts, bundles, scans, and validates/verifies fax messages whether physical or electronic. Works on special projects as assigned by leadership. Maintai...