ED & Admitting - Patient Access Associate I - 40hrs

Job description

Under general supervision, coordinates and performs a variety of administrative, registration and financial support duties for the unit/department. Utilizes judgment to interpret department policies to resolve routine inquiries/problems. Identifies opportunities for process improvements. Performs all duties in a manner that promotes a team concept and reflects the mission, behaviors, core values and philosophy of CT Children’s. Following department protocol provides general receptionist, secretarial support or Health Unit Coordinator functions. Performs a variety of administrative support activities in support of the unit operations. Responds with tact and discretion to the needs of patients and families. Maintains privacy and confidentiality by abiding by HIPPA Policies. Registration: Scheduling: - Collects and enters accurate demographic, guarantor and financial data for Emergency Department, Inpatient and Outpatient cases and Physician Practice Office appointments. - Verifies all required insurance and billing information and uses the proper payer plan codes. - Generates all necessary forms for patient visit and obtains patient/parent/legal guardian signature for Assignment/ Aut...