Customer Service Desk

Job description

Salary Range $21.53 - $26.91* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets . The Customer Service Rep is responsible for supporting the Assistant Store Manager at the point of sale. The Customer Service Rep assists customers in a timely and efficient manner with merchandise, sales returns, exchanges, credit account inquiries and opens new credit accounts. Administrative duties include: answering phones in a courteous manner, completing daily cash office reports and deposits, and moni...