Accounts Receivable Manager

Job description

Description The Accounts Receivable Manager will lead the full cycle of customer payment collections, with a strong focus on analyzing customer deductions. Key responsibilities include overseeing customer and credit deductions, addressing delinquent accounts, and supervising the Accounts Receivable Supervisor. The AR Manger is also responsible for providing timely and accurate customer analysis to the Controller by evaluating accounts receivable activity, identifying trends and variances, and delivering insights that support decision-making and forecasting. Key Responsibilities: 1. Oversee the daily responsibilities of the Accounts Receivable Supervisor and AR team, including supporting hiring efforts and providing coaching, development, mentorship, and disciplinary guidance for assigned team members. 2. Research and resolve deductions and credits, and work with RSM/brokers/customers to obtain support of credits and proper accounting on customer accounts. 3. Establish and enforce policies related to credit memo issuance, write-offs, deduction handling, and aging governance to improve revenue integrity and AR transparency. 4. Own cash application processes by reducing unapplied paym...