Customer Service Associate - Logistics
Penske · Dearborn, Michigan, US
Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer l...
Job description
Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs. Shift: Monday thru Friday 8:00am - 4:30pm. Hours may vary to meet customer demand Qualifications: Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associ...